Frequently Asked Questions
Answers about weekly billing, mileage, requirements, and more.
Frequently Asked Questions
How long can I keep the vehicle?
The minimum rental is 1 week, renewing automatically in 7-day increments. You can keep the vehicle as long as you remain in good standing and give the required return notice when you're ready to end the rental.
Are payments weekly?
Yes, rent is billed weekly on your pickup weekday.
Is there a minimum rental period?
Yes, 1 week.
Which platforms can I drive for?
Eligibility is verified per vehicle. See the Gig Platforms page and each vehicle's detail page for current status.
Is insurance included?
Insurance details are published once confirmed in writing by our carrier. Check the Pricing page for current status.
Is maintenance included?
Yes, for scheduled service, ordinary wear, and mechanical repairs not caused by misuse, collision, neglect, or unauthorized repairs. You must comply with all maintenance appointments.
Are miles unlimited?
No. Each vehicle includes 1500 miles per week, with extra miles billed at $0.30 per mile over the full rental period. A high-mileage plan is available on request.
Can I use the vehicle personally?
Yes. Personal use is allowed and all mileage, personal or work, counts toward your weekly allowance. Only the approved renter may drive.
How much is the deposit?
Deposits vary by vehicle category and are shown on each vehicle's page before you apply.
What documents are required?
A valid driver's license, and any platform or insurance documents requested during the application. We'll confirm the exact list for your situation.
Can I travel outside DFW?
Our primary service area is DFW and surrounding North Texas counties. Other Texas travel requires 24-hour notice, out-of-state travel requires written approval, and travel to Mexico is prohibited.
How quickly can I receive a vehicle?
Same-day pickup may be available by appointment once your application, documents, and approvals are complete. It's never guaranteed.
What happens if the vehicle needs service?
Contact us to schedule the required maintenance. If a verified mechanical or safety issue isn't caused by the renter, a comparable replacement vehicle is provided at no fee, subject to availability.
How do I return or exchange the vehicle?
Give 7 days written notice before an ordinary return. A $50 fee applies for an unscheduled return. Preference swaps are available after 4 completed weeks for a $75 fee, subject to inspection and availability.
Can another person drive the vehicle?
No. Only the approved renter listed on the rental agreement may drive the vehicle.